This policy is applicable for customers (“Customers”) who subscribe to paid plans of WhiteCoats (“WhiteCoats”) – a division of ValueMomentum Software Services Private Limited (“Company”) – by making a payment to the Company. It does not apply to subscriptions for free plans or where the subscription was activated without the customer making a payment to the Company directly.
Cancellation Policy:
We are committed to delivering the highest quality of service for your medical practice. Despite our best efforts, if you are not satisfied with our services, you may cancel your subscription after 90 days. Please note that we require a minimum of 90 days from the start of the subscription to ensure there is sufficient time to initiate and deliver the promised services.
After your cancellation, here’s what you would be entitled to:
• Content created for online properties
• Your complete website backup kit
• Handover of your practice domain
Refund Policy:
If you choose to cancel your subscription after the above-mentioned period, a refund for the remaining months of your service period will be issued, excluding the current month in which the request has been made.